Dermatologists provide information for patients in San Mateo, CA
The physicians and team at Allura Skin & Laser Center welcome new patients to a higher level of personalized attention and focused care for healthy skin. You will find helpful information in this section, whether you are considering visiting a dermatologist for the first time, or are new to our San Mateo, CA practice.
Our providers see patients by appointment, 8:00 a.m. to 5:00 p.m., Monday through Friday, and 9:00 a.m. to 2:00 p.m. on the 2nd and 4th Saturday of each month. You can call (650) 344-1121 to schedule a visit or book online with our convenient online appointment app.
If weekdays do not work with your schedule, please talk with our front desk staff – one of our doctors may be able to see you on a Saturday. Of course, we always have a physician on call for emergencies, as well.
We respect your time and work hard to keep scheduled appointments flowing smoothly. However, should an unavoidable delay occur, we will try our best to notify you. Your patience is greatly appreciated, should this circumstance occur.
If you are not able to keep your appointment, please contact our office no less than 24 hours in advance, or as soon as you are able (in the case of an emergency cancellation). A charge is made for “no-shows.”
New patient forms
We believe your initial appointment (and each one after that) should be low-stress and satisfying. Most new patients prefer to complete registration and medical history forms at home, without feeling rushed and with medications, supplements, and records at hand. To take advantage of this option, please download these forms and fill them out at your convenience. Be sure to bring the documents along to your first visit, as well as insurance information.
If you prefer to complete intake forms on site, please plan to arrive at least 15 minutes prior to your appointment time.
In either case, if you have questions prior to your appointment about our medical or cosmetic dermatology services, providers, office policies, or billing and payment, please do not hesitate to call us at (650) 344-1121.
All information you provide, verbally or in writing, is held in the strictest confidence, in accordance with HIPAA regulations and our own ethical standards. Your private information is never released to another party without your written consent.
Your first visit
You receive a warm greeting as you sign in. The front desk staff collects your new patient forms and answers any administrative question you may have. Wait times are generally short, but feel free to relax in the well-appointed reception area and help yourself to information and amenities.
A medical assistant guides you to the treatment room and introduces you to the doctor who will be providing your care. Expect an unhurried discussion about your concerns, a comprehensive examination, and thorough explanation of treatment options. At Allura Skin & Laser Center, YOU are a vital part of the treatment planning team.
At the conclusion of your appointment, billing is finalized, and a follow-up visit is scheduled, if needed.