Allura Skin and Laser Center in San Mateo is a leading dermatology practice serving Burlingame, Palo Alto, and other Bay Area communities for more than 20 years. Whether we are informing you of the latest cosmetic procedures or helping you address your skin cancer concerns, our top priority is to ensure that your experience with our practice is second to none.
Your skin deserves the attention of an experienced and qualified dermatologist. Palo Alto, Burlingame and other Bay Area residents can request an appointment using our online form or call (650) 344-1121.
We recognize that everyone who visits us has different needs. Our providers pride themselves on the courteous, personal service they provide to every patient. We thank you for choosing us to help keep your skin healthy and beautiful.
The information below is provided to help you learn about appointments, insurance, policies, and fees.
Our office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. We see patients by appointment only, which can be made by calling (650) 344-1121 during business hours. We sometimes offer Saturday hours, so please ask about availability if you need a weekend appointment. After hours, one of our physicians is always on call in case of an emergency.
We make every effort to adhere to scheduled appointment times; however, circumstances beyond our control occasionally cause delays. If this happens, we will try to notify you. We sincerely appreciate your patience and understanding; we do try to keep such inconveniences to a minimum.
If you are unable to keep an appointment, we ask that you contact the office at least 24 hours prior to your appointment. If you fail to do so, a charge will be applied to your account.
If this will be your first visit, you will be asked to complete several forms. The information you provide assists us during your consultation to assess your medical condition and to make your billing arrangements.
The security and privacy of the information you give us in writing and during conversations with our staff will be held in the strictest confidence, in accordance with Title I of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Any information will be released only upon your written request.
We strive to give the best dermatologic care available, and we participate with most insurance companies. We have created the following guidelines to ensure that our interaction with our patients can be mutually fulfilling and successful. We kindly ask your cooperation in working with our insurance policy, as we will make every effort to assist you.
In accordance with your insurance carrier, it is your responsibility to pay for any co-insurance, annual deductible, or co-payment upon each visit.
If you are unsure of our participation with your insurance carrier, please contact the customer service number provided on the back of your insurance card prior to your appointment.
Some insurance carriers require you to obtain a physician referral to a specialist. Since a dermatologist is recognized as a specialist, a valid Physician Referral Authorization must be obtained by our office prior to your visit.
If you have questions regarding your bill, please call (650) 344-1121, extension 14, and one of our billing and insurance specialists will be happy to assist you.
To get started with Allura Skin and Laser Center, please download, print, and fill out the forms below and bring both to your first appointment.
These forms require Adobe Acrobat Reader. Download Acrobat.
Say hello to the body you once had with this clinically proven, FDA-cleared, totally non-surgical treatment.