Appointments
We see patients by appointment only, which can be made by calling (650) 344-1121 during office hours (8:00 a.m. to 5:00 p.m.) Monday to Friday. We are open on some Saturdays. After hours, one of our physicians is always on-call for any emergency.
During your visit, you will be asked to complete various forms. The information you provide assists us during your consultation to assess your medical condition as well as indicate your billing arrangements. The security and privacy of the information supplied by you including conversations will be held in the strictest confidence, in accordance with Title I of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and released only upon your written request.
We make every effort to adhere to scheduled appointment times; however, circumstances beyond our control occasionally cause delays. If this happens, we will try to notify you. We sincerely appreciate your patience and understanding in these circumstances - we do try to keep such inconveniences to a minimum. If you are unable to keep an appointment, we ask that you contact the office at least 24 hours prior to your appointment. If you fail to do so, a charge will be applied to your account.
Fees
Our fees are within the customary range for this area and reflect the level of care you will receive and the high level of training by the providers taking care of you. Usually a cost estimate for procedures cannot be determined until you have been seen by the provider for a consultation and the diagnosis has been established.
Charges, co-payments, co-insurance and deductibles are required at the time of the visit. We accept cash, check, Visa/MasterCard, and American Express.
We do not file insurance claims for cosmetic procedures. Insurance companies that have chosen us to be participating providers require that we file claims for medically necessary services only; therefore, payment of non-covered services is due at the time of service.
Insurance
Our providers strive to give the best dermatologic care available. As such, the following guidelines have been established to ensure that our interaction with each other can be mutually fulfilling and successful. We kindly ask your cooperation in working with our insurance policy as we will make every effort to assist you any way we can and within reason.
We participate with most insurance companies. In accordance with your insurance carrier, it is your responsibility for any co-insurance, annual deductible or co-payment upon each visit. If you are unsure of our participation with your insurance carrier, please contact the member customer service number provided on the back-side of your insurance card prior to your appointment Some insurance carriers require you to obtain a physician referral to a Specialist. A Dermatologist is recognized as a Specialist; therefore, a valid Physician Referral Authorization must be obtained by our office prior to your visit.
If you have questions regarding your bill, please call (650) 344-1121 extension 14 and one of our billing and insurance specialists will be happy to assist you.
Downloadable Forms
To get started with Allura Skin and Laser Center, please download and print the Patient Registration form, fill it out and bring it to your first appointment.
Patient Registration Form
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Click the Adobe logo to download.